I haven't received the mut coin yet. What should I do?
If you have not received a coin, the most likely cause is that you have not submitted a photo ID to our fraud team. We always contact you as soon as we place any order that needs to be verified, but we know it's easy to miss the email in our inbox!
If this is the case, please submit your photo ID to http://www.vhpg.com/madden-mut-coins/ and we will complete the order in a few minutes!
In rare cases, you have not received the purchased product after submitting the ID, please contact us by email or real-time chat. (in the bottom right corner of the screen) we are happy to accommodate you.